Patient Journey Feathers

Patient Journey

Our newly refurbished clinic is situated in a delightful setting in Weybridge, Surrey, bringing a little touch of London to the suburbs.

Patient Journey - Our Clinic
Patient Journey - Our Clinic
Patient Journey Feathers
Patient Journey - Our Clinic

Patient Journey

Our newly refurbished clinic is situated in a delightful setting in Weybridge, Surrey, bringing a little touch of London to the suburbs.

Patient Journey Feathers
Patient Journey - Clinic Interior

With a focus on both excellence and care, at Light Touch Clinic, we deliver an unrivalled client experience that is paramount to enjoying long lasting relationships.

We believe in complete patient wellness - be that emotional, medical or aesthetic. We take the time to understand not just your physical concerns, but also you as a person, your lifestyle, your likes and dislikes as well as your needs and desires, building a complete understanding of who you are. Through connecting with our clients on a deeper level, we can create a treatment plan that will not only help you to reach your aesthetic goals, but to help you both medically and emotionally as well.

Patient Journey - Our Clinic
Patient Journey - Clinic Interior

With a focus on both excellence and care, at Light Touch Clinic, we deliver an unrivalled client experience that is paramount to enjoying long lasting relationships.

We believe in complete patient wellness - be that emotional, medical or aesthetic. We take the time to understand not just your physical concerns, but also you as a person, your lifestyle, your likes and dislikes as well as your needs and desires, building a complete understanding of who you are. Through connecting with our clients on a deeper level, we can create a treatment plan that will not only help you to reach your aesthetic goals, but to help you both medically and emotionally as well.

Consultation

On arrival at Light Touch Clinic you can always expect a warm welcome.

You will be greeted and seated in our luxurious client waiting area which has been designed with comfort and relaxation in mind. Your dedicated patient coordinator will be on hand to tend to you, and answer any questions you may have before leading you through to the consultation area where your aesthetic practitioner will be waiting.

Your Consultation at Light Touch

During your consultation, your practitioner will discuss your concerns and goals, and learn a little more about you.

Your condition will be assessed, and a treatment plan will be discussed ensuring you are fully informed. You will be presented with a copy of your treatment plan to take home with you and consider, knowing that your patient coordinator will be available to speak with you should you have any questions.

Once you have decided to proceed, we will arrange your treatment date together, and confirm that you are happy with your choice.

Your practitioner will discuss your concerns and goals at Light Touch

Consultation

On arrival at Light Touch Clinic you can always expect a warm welcome.

You will be greeted and seated in our luxurious client waiting area which has been designed with comfort and relaxation in mind. Your dedicated patient coordinator will be on hand to tend to you, and answer any questions you may have before leading you through to the consultation area where your aesthetic practitioner will be waiting.

Your Consultation at Light Touch

During your consultation, your practitioner will discuss your concerns and goals, and learn a little more about you.

Your condition will be assessed, and a treatment plan will be discussed ensuring you are fully informed. You will be presented with a copy of your treatment plan to take home with you and consider, knowing that your patient coordinator will be available to speak with you should you have any questions.

Once you have decided to proceed, we will arrange your treatment date together, and confirm that you are happy with your choice.

Your practitioner will discuss your concerns and goals at Light Touch
Feathers

Treatment

Having a treatment at Light Touch Clinic is more than a one off appointment, it's an experience. We understand that a patient journey can last for years so we take the time to get to know you before we treat you.

On the day of your treatment you will be greeted by your patient coordinator. As things have changed of late, we will ensure that a safe distance is maintained at all times and our team is protecting both you and them by wearing appropriate PPE.

Once your practitioner is ready to see you, you will be taken through the treatment room where you will have a relaxed conversation about the procedure that is about to take place. Your comfort and safety is of paramount importance to the team at Light Touch, and we will make sure you are comfortable and ready before we proceed.

Treatment at Light Touch
Dr. Natalie at Light Touch

Before you're all set and ready to go, you may be wondering many things like if it will hurt or what the outcome will be. We understand the concerns you may have, but rest assured, you're in the best hands.

Prior to your treatment, a topical numbing cream will be applied if necessary, and your practitioner will guide you through as they carry out your procedure. Once your treatment has finished, you will have time to discuss how it went with your practitioner and you will be shown the outstanding results - the mirror doesn't lie! nb: some treatments take time to develop and this will be discussed if required.

Feathers

Treatment

Having a treatment at Light Touch Clinic is more than a one off appointment, it's an experience. We understand that a patient journey can last for years so we take the time to get to know you before we treat you.

On the day of your treatment you will be greeted by your patient coordinator. As things have changed of late, we will ensure that a safe distance is maintained at all times and our team is protecting both you and them by wearing appropriate PPE.

Once your practitioner is ready to see you, you will be taken through the treatment room where you will have a relaxed conversation about the procedure that is about to take place. Your comfort and safety is of paramount importance to the team at Light Touch, and we will make sure you are comfortable and ready before we proceed.

Treatment at Light Touch

Before you're all set and ready to go, you may be wondering many things like if it will hurt or what the outcome will be. We understand the concerns you may have, but rest assured, you're in the best hands.

Dr. Natalie at Light Touch

Prior to your treatment, a topical numbing cream will be applied if necessary, and your practitioner will guide you through as they carry out your procedure. Once your treatment has finished, you will have time to discuss how it went with your practitioner and you will be shown the outstanding results - the mirror doesn't lie! nb: some treatments take time to develop and this will be discussed if required.

Feathers

Aftercare

Aftercare at Light Touch
Light Touch Clinic

Your treatment doesn’t end when you leave the clinic! We're here for you, long term.

A few days following your appointment, you will be contacted by our patient care team to discuss the progress of your results, and make sure you don’t just look great, but you feel fantastic too. We believe that your inner confidence is as important as your outer 'shine' and will devise a plan that means you can continue to maintain your great results at home.

Some patients will be advised to enhance the results of their treatment with recommended medical grade skin care.

If this is the case, post treatment we will discuss the right products for your skin to meet your desires so that you can carry on seeing your results develop over time. Our team is accessible and transparent, and believe that the most important part of their role is to make sure your experience is second to none.

With an in-house team of specialists, we are able to recommend fantastic products to compliment your treatment. Not only this, but because our team are meticulously trained to the highest of standards, you can trust them to look after you for as long as you need after you've left the clinic. We recognise that you are our most important assets. That's why post treatment we are on standby and free to speak with you if you have any concerns at all. We are never more than a phone call away.

Feathers

Aftercare

Aftercare at Light Touch

Your treatment doesn’t end when you leave the clinic! We're here for you, long term.

A few days following your appointment, you will be contacted by our patient care team to discuss the progress of your results, and make sure you don’t just look great, but you feel fantastic too. We believe that your inner confidence is as important as your outer 'shine' and will devise a plan that means you can continue to maintain your great results at home.

Light Touch Clinic

Some patients will be advised to enhance the results of their treatment with recommended medical grade skin care.

If this is the case, post treatment we will discuss the right products for your skin to meet your desires so that you can carry on seeing your results develop over time. Our team is accessible and transparent, and believe that the most important part of their role is to make sure your experience is second to none.

With an in-house team of specialists, we are able to recommend fantastic products to compliment your treatment. Not only this, but because our team are meticulously trained to the highest of standards, you can trust them to look after you for as long as you need after you've left the clinic. We recognise that you are our most important assets. That's why post treatment we are on standby and free to speak with you if you have any concerns at all. We are never more than a phone call away.

As Seen On...

Friends of Light Touch

INTRAcel

“Since having the Intracel treatment, I have noticed an immense improvement in my skin. I began having the treatment because I had old acne scarring and I was very focused on the improvement with this... Thank you Natalie and your friendly professional team.”

INTRAcel

Excessive Sweating

“The Light Touch Clinic treatment has given me my life back. Having suffered with excessive sweating on my face for many years, feeling embarrassed and ashamed going out; having Botox has changed my life. The clinic treatment as significantly reduced the sweating, giving me the confidence to go out and not worry about how I look!”

Excessive Sweating

Patient Experience

“Highly recommended.The team at LightTouch are incredibly professional and friendly. The clinic is warm and welcoming. I started visiting Natalie several years ago and her advice and treatments are brilliant. I’ve recommended the Light Touch to friends and they are all equally impressed. Book a consultation. You won’t regret it.”

Patient Experience

Skin Rejuvenation

"The Light Touch Clinic has turned my skin around. I wouldn’t go anywhere else!"

Skin Rejuvenation

Taking Time

“Excellent care and attention. They really give you a lot of time and find out exactly what you need”

Taking Time

Ten Years Younger

“I’m 66 and without exaggeration, I’m regularly told that I look at least 10 years younger. That is truly uplifting and it’s all down to Dr. Natalie’s considerable expertise, professionalism and care. I know I’m in very capable hands each time I walk into the Light Touch Clinic.”

Ten Years Younger

Trusted Clinic

“I felt very at ease on my first visit and the advice given was very genuine and not pushy! Very relaxed and friendly clinic… highly recommended”

Trusted Clinic

Wrinkle Injections

"I had a fab experience last week, as always. It was lovely to see Natalie and she always offers great advice and service. Two weeks later and as the Botox kicks in, I feel amazing. A huge confidence boost!"

Wrinkle Injections

News & Media

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