In the December issue of the Surrey Life Magazine, there was an article about our award winning customer service.
Read the PDF version of article or the text version below:
Article originally appeared in the December 2016 edition of Surrey Life magazine.
Feel More You this Festive Season with the Light Touch Clinic
We are thrilled to announce that the Light Touch Clinic had another successful night at the MyFaceMyBody Awards. The clinic won ‘Highly Commended’ awards for both Best Practice Website and Best Customer Experience.
This is the second year in a row that we have been recognised for our customer experience. From your initial phone call to your treatment and aftercare, we deliver impeccable customer service every step of your patient journey. Whether you want some gentle facial rejuvenation or would like to get rid of stubborn fat without surgery, our experts will work closely with you to develop a bespoke treatment plan to help you look and feel fabulous!
Amazing Results Achieved at the Light Touch Clinic
Our patient was close to her ideal body size but needed help shifting stubborn fat that was resistant to dieting and exercise alone.
Following a consultation with one of our body sculpting experts, the patient was recommended CoolSculpting, the original fat freezing treatment, to help redefine her waistline. Using a process called cryolipolysis, CoolSculpting cools the problem area to a controlled temperature which damages fat cells without compromising surrounding tissues. Over the coming months, the fat cells are naturally removed from the body.
Our patient wanted some gentle facial refreshment. In particular, she was concerned with fine lines and sagging skin.
Janine Scott, our Senior Nurse Practitioner, recommended a combination treatment plan consisting of an 8-Point Facelift paired with ULTRAcel skin tightening. Using gold standard fillers, the 8-Point Facelift restores lost volume whilst minimising the appearance of fine lines and wrinkles. ULTRAcel is a fantastic treatment which uses ultrasound and radiofrequency to promote the production of collagen and elastin to tighten sagging facial skin with no downtime.
This young lady wanted a plumper yet natural-looking pout so she could look and feel her best on her wedding day.
Natalie Blakely recommended lip filler injections to plump the patient’s lips. These fillers are non-permanent, lasting up to 12 months and are made from hyaluronic acid, a substance naturally found in the body. Natalie carefully injected the filler to gently add volume to the lips and enhance the patient’s natural shape.
With his wedding coming up, this patient wanted to slim down his stomach but didn’t have time for downtime.
Our body sculpting experts recommended that our patient had a course of Vanquish to lose some inches from around his waist. This award-winning treatment has the largest spot size in the industry as it tackles the whole abdomen from flank to flank in each treatment. Vanquish is a comfortable treatment which specifically targets fat cells and damages them with radiofrequency heat energy. The damaged cells are then removed naturally via the body’s lymphatic system over the next few months.