Delivery Information


On completion of your order and payment via our website we will process your order for delivery.

Orders are normally shipped the next working day from receipt of the order if orders are received and payment completed by 17:00.

We aim to deliver all goods within 7 working days, but in most instances the orders will be sent the next working day.


All items are delivered using 1st Class Royal Mail Recorded delivery.

Items sent first class recorded will normally be delivered to your address the next working day from the date of postage.

You will receive an email to confirm when your item has been posted.


Items will require a signature by the delivery company at the delivery address, items not signed for will be returned to Light Touch Clinic Ltd.

If you are not available at your address your item will be stored at your local Royal Mail office and a card place through your door.

You will need some ID and can collect the item from your local Royal Mail office.

Items not collected within 5 days will be returned to Light Touch Clinic Ltd.