We are excited to announce that there are two new certificates in our reception area… The Light Touch Clinic won 2 Highly Commended awards at the MyFaceMyBody Awards 2016.
- Best Customer Experience South England & Wales
- Best Practice Website South England, London & Wales
We are thrilled to be highly commended for best Customer Experience a 2nd year running. From your initial call to your treatment and follow up appointments, at the Light Touch clinic we pride ourselves on creating a positive, personal customer journey. Friendly and professional, our practitioners work with each patient to create a bespoke plan of action which helps them achieve their desired results. To ensure the very best results and safety, we carefully research each of our treatments before introducing them to the clinic. In an industry where there seems to be a new technology every week, we are proud to have a curated selection of the very best technologies in the world. From the beautiful, welcoming decor of the clinic through to Netflix on iPads for longer treatments, we have thought about every step of our patients’ journeys to make it as positive as possible.
We entered our very first media award this year and are proud to be highly commended for our practice website. We put a lot of time and effort into our website, creating knowledge base for both our patients and those who would like to learn more about the opportunities afforded to them by cosmetic treatments. Our website is regularly updated to make sure that all of our information is up to date and to share the very latest offers with our patients. We have been working hard this year to build up a bank of before and after images achieved by practitioners at the Light Touch Clinic, this has allowed us to show real, achievable results – not just stock photographs.