In the UK, the aesthetic industry is not as tightly regulated as it is in the USA. This has led to many treatments, such as wrinkle-relaxing injections and Dermal Fillers, being compared to beauty treatments when they are in fact medical treatments. You are not interested in comparing clinics on price alone; you value expertise, proven results and unforgettable customer experience.
Due to a lack of regulation, in the UK anyone can perform a dermal filler treatment even if they have no formal medical training. This has led to an increase of salons offering cut-price treatments performed by non-medical professionals. However, you want to be treated by someone that is medically-trained, has a thorough understanding of facial anatomy, contraindications and a portfolio of satisfied patients. You also appreciate that when you pay for a cosmetic treatment you are not merely paying for the product, you are also paying for knowledge and expertise of the practitioner.
In addition, you want to be treated in a safe, clean, purpose-built clinical environment that meets the guidelines set out by the Care Quality Commission (the body that regulates hospitals and care homes).
In an industry where there seems to be a new fat-busting or skin tightening machine every week, you are sceptical about ‘bargain’ treatments and only want to be treated using the best, proven technology. You want to be treated with technology that has been curated by medical experts and has a track record of success. You want to see real patient before and after images achieved by the technologies – not stock photos or falsified images. You see your body as an investment and you don’t want to waste your time or money with treatments that promise the world yet fail to deliver.
When you come for an aesthetic treatment you want a 5* experience, you want to be treated in an environment which marries a clean, clinical environment with comfort. For you, a trip to a cosmetic clinic is a chance for you to both boost your confidence and indulge in some me-time. You appreciate those small touches such as private waiting rooms and Netflix on an iPad for those longer treatments.
Throughout your entire patient journey you expect award-winning customer service from an excellent front-of-house team. You want to be treated as an individual and part of a family, not a number.
During your consultation, you want ample time to discuss your concerns with a practitioner who truly listens, thoroughly answers any questions and will work with your best interests in mind to create a bespoke plan of action. You also expect excellent aftercare with a review arranged after your treatment and thorough aftercare instructions.
To book a consultation or for more information about our treatments please complete the form or get in touch. We don’t like nuisance calls either but what we do like is being able to have a short chat with you about your concerns. We are a friendly bunch and promise not to inundate you with calls.
Phone: 01932 849552