Light Touch Clinic is committed to protecting your privacy. We understand the importance of ensuring that the personal information entrusted to us is protected and respected and we therefore treat personal data in accordance with our obligations under the Genera Data Protection Regulation, in addition to our clinical confidential requirements.
Light Touch Clinic is registered in England with company number 06886027. Our registered office is at 5 Margaret Road, Romford, Essex, RM2 5SH and our trading address is 50 Church Street, Weybridge, Surrey, KT13 8DS.
INFORMATION WE COLLECT FROM YOU
We may collect and process the following personal information about you:
Information you give to us
Failing to provide us with this information will result in us being unable to provide treatment.
Failing to provide us with this information for marketing purposes will have no impact upon the provision of your treatment.
Information we collect automatically With regards to each of your visits to our website www.lighttouchclinic.co.uk we will automatically collect the following information:
USES MADE OF THE INFORMATION WE COLLECT FROM YOU
When you provide personal information to us, the purpose for which you are providing the personal information will always be made clear.
Information you give to us
Information we collect about you
We may use this information for some or all of the following reasons: · To administer our website www.lighttouchclinic.co.uk and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
WHO WE SHARE YOUR PERSONAL DATA WITH
We take our obligations under the General Data Protection Regulation and our clinical confidentiality requirements very seriously.
Sensitive information relating to your medical history will be kept confidential and will only be disclosed to the individuals involved with delivering your treatment.
We may share your personal information with:
If you have any questions or wish to opt out, please email firstname.lastname@example.org.
There may also be circumstances where we are under a duty to disclose your personal information or share your personal information in order to comply with any legal or regulatory requirement, obligation or request. This includes The police for the prevention or investigation of a crime or our Insurers, legal advisors or other third parties who need access to it in the context of managing, investigating or defending claims or complaints
We cannot guarantee that the information you send us over the internet is secure, but once we receive it we will take all reasonable steps to protect the information you supply to us. Light Touch Clinic will not transfer your data outside of the European Economic Area. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files.
Under the General Data Protection Regulation, we will only hold personal identifiable data for the maximum retention periods:
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
You can block cookies by activating the setting on your browse that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.
You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments may be impaired.
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes but we will only do so if you have opted in to receive such communication. In any event, if you wish to stop receiving some or all marketing communications from us, you can let us know by email to: email@example.com Our website www.lighttouchclinic.co.uk may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The General Data Protection Regulation gives you the right to access information held about you. Any requests should be made in writing to the Practice Manager, Light Touch Clinic, 50 Church Street, Weybridge, Surrey, KT13 8DS.
Any requests will be subject to the appropriate identification checks. Whilst there is no charge for the first copy of your record, we reserve the right to charge a small administrative fee for all subsequent copies of the same record.
CONTACT AND COMPLAINTS